Customers are responsible for shipping cost on all returns. All returns/exchanges must meet the following criteria:
- You must contact us within 72 hours of delivery .
- Item must be unused, undamaged, unworn, unwashed and with all tags attached.
- (No Returns on sale)
If the criteria isn’t met, or the item is damaged you will be ineligible for a return/exchange and your item will be returned back to you. You are responsible for all shipping cost .
If all criteria is met within 5-7 business days a store credit will be issued. No Refunds.
SUBMIT A RETURN
To submit a return or to check the status of an item you have returned please Contact Us at Prettychillboutique@gmail.com Please note that you will need to include your order number so that we can reply efficiently.